FAQ

Q1: Are you factory or trading company?

We are a professional party products manufacturer, and a wholesaler in our domestic market. We provide high quality party products for domestic retailers, trading companies,gift companies.We have our own export license and our own foreign trade team.We can control the quality and provide good price and good service for you.

Q2. What's your MOQ?

500PC/design. Samples welcome.

Q3. Can you provide sample free of charge?

Yes,if you need our standard products.But you need bear the freight cost.

If you have special requirements for the sample,we need discuss the sample fee.

Q4. Sample time?

5-7 days. If mass order, 25-30days after order confirmed.

Q5. Can you customize our design or cover?

If you have your own design or special requirements for the cover ,you can send sample to us or send design to us by email.We will do our best to meet all your requirements.

Q6. What's your payment term?

We normally do TT or L/C, PAYPAL, Western Union.

Q7. Shipment date?

After received 30% deposit or Original L/C 7-25 days.

Q8. How could you ensure our Money Safety and Quality Excellence?

We are an Assessed Supplier on Alibaba. And if you still have concern about money safety, we can build a trade assurance order on Alibaba for you. For any quality problem, we always provide full after-sales service, including free goods replacement and refunding.