FAQ

1.Q: how can we guarantee quality?

A: We have a stringent quality control process in place, including regular factory audits, pre-production inspections, and

pre-shipment inspections. This ensures that the products we supply meet or exceed industry standards and customer expectations.

2.Q: Can I get sample free?

A: Absolutely. We can offer your samples we have made before free for your check as long as shipping cost needed. If you need printed samples as your artwork, samples time about 7-10 days. Please feel free to contact us.

3.  Q: Can you customize products or create new designs based on our specifications?

A: Sure, we offer a wide range of toy products, including custom stress ball, silicone toys, educational toys, board games,

puzzles, remote control vehicles, and more. Our diverse selection caters to various age groups and interests.

4.  Q: How does your customer support team assist clients?

A: Our dedicated customer support team is available to assist with any inquiries or concerns you may have. We offer prompt and professional support via email, phone, and in-app queries.

5.  Q: What are your payment terms?

A: We accept various payment methods, including wire transfers, credit cards, and PayPal. However, we can discuss and accommodate alternative arrangements based on your specific needs.

6.  Q: How are orders shipped, and what is the estimated delivery time?

A: We ship orders via air, sea, or express courier, depending on your preference and requirements. Estimated delivery times vary based on the shipping method, destination, and product availability. We will provide you with a detailed shipping timeline accommodating your needs.