FAQ

Q1. How about your packing?

Answer: Neutral package/ Customized package.

Q 2. Do you have any MOQ limit for led light order?

Answer: Low MOQ. 1 PC for sample checking is available

Q 3.Do you offer OEM and ODM? Can you help us do color box with our logo?

Answer: Yes . welcome.

Q 4.How do you ship the goods and how long does it take to arrive ？

Answer: We usually ship by DHL. UPS,FedEX or TNT. It usually takes 3-5 days to arrive . 

Airline and sea shipping are also optional.

Q 5. Which international certification will you provide?

Answer: We provide international certifications authorized by CE, RoHS of EU.GS.EMC of Germany and so on.

Q 6.Are you a factory , Is possible to visit your factory ？

Answer: Yes .We led lights/lamp manufacturer China. We do wholesale to all over the world .If you want to bulk buy in China .

Welcome to inquiry and visit our factory.

Q 7.What are your terms of payment ?

Answer: Flexible payment terms. T/T . D/P . L/C and so on .

Q 8.Do you offer free samples ?

Answer: Not. we don't . We can offer you samples but you should pay the samples fee . 

If you place an order with us , we can return the samples fee to you .

Q 9.Can I have a sample order for led light?

Answer: Yes , We welcome sample order to test and check quantity .Mixed samples are acceptable .

Q 10. What is the lead time ？

Answer: About 15-20 days .

Q 11. Do you offer guarantee for the products?

Answer: Yes . We offer 2-5 years warranty to our products.