FAQ

Q1: Are you a factory or trading company?

A1: We are a manufacturer.

Q2. Where is your factory located? Can I visit there?

A2: Our factory is located in Shenzhen. Warmly welcome to visit us.

Q3. How could I get a sample?

A3: Generally, we need to charge the sample cost while freight collect. Sample cost will refunded when placing mass orders.

Q4. Could you print custom LOGO for items?

A4: Yes, we accept customized logo.

Q5. What payment terms do you accept ?

A5: We usually accept T/T payment terms, western union, paypal and Exw, Euro,etc.

Q6. Do you need deposit after we release the formal order to you?

A6: Yes, 100%TT before shipping; 30%TT or 50%TT deposit, 70%TT balance before shipping.

Q7. Do you accept OEM or ODM in your factory?

A7: Absolutely Yes. Welcome to inquiry this service at any time.

Q8. How does your factory do regarding quality control?

A8: Quality is priority. We always pay great attention to quality control every detailed processes. All raw material we used are environmental-friendly.