FAQ

1. Are you a manufacturer? Can you accept customized design?

Of course!! We are specialized in DIY Kits and Toys. Customized design accepted and we help you.

2.Could I visit the factory?

We are a real industry and trade enterprise with independent development and production capacity. Welcome customers to visit our factory.

3.If we don't have any shipping forwarder in China, Could you do this for us?

A: We can offer you the best shipping line to ensure you can get goods timely at best price. We have cooperation with many freight forwarders, and have a stable shipping system to provide you various shipping options.

4.Can we buy your product in small quantity as a sample order?

A: Yes, you can. We accept sample order & small quantities because we have a strong supply chain!

5.About our regular delivery

Samples without design:2days after got your confirmation

Samples within design:7days after got your confirmation

Mass product delivery:25days after got your order confirmation

6.How to make a order? 

Step1-Please advise quantity you want order please advise if you need custom logo please advise the shipping address and shipping way 

Step2-Check the product cost and shipping cost 

Step3-confirm the order and arrange the advance payment

Step4-our design make the artwork and confirm the artwork 

Step5-make the PP samples and confirm the PP samples

Step6-arrange the mass production S

tep7-do the quality inspection and send our official report for your check 

Step8-confirm the quality and arrange the shipment 

Step9-customer get the goods and check the quality

7.What is your product warranty?

A: We guarantee the products customers received are qualified. If there are any broken parts, please send us some detailed photo 

by E-mail, and then we will send you the replacement parts according to the actual conditions.