FAQ

Q1: Are you a manufacturer or trading company ?

A: We are manufacturer with more than 5 years manfacturing experience of magnetic toys.

Q2: Can you provide sample for checking ? What is your lead time for samples ?

A: Of course, the sample usually will be sent within 1- 5 working days after receiving payment;

We will refund the sample charge if you are satisfied with our products and place bigger order to us later.

Q3: Can we print our own logo on the products ? Use our design or you design for us ?

A: OEM/ODM order is greatly welcome, we'll strictly design the products you want to make you satisfied.

Q4: How long is the production time for big order ?

A: It usually will take 15-45 days to finish production, the specific time mainly depends on order quantity .

Q5: How can you ensure products’ quality?

A: We have a professional QC team, which monitoring from material purchase, semi- finished products, assembly to packaging and delivery.

Q6: How can we check our goods ?

A: You can arrange QC to check by visiting our factory, or ask Third party testing agency to check,and we will also provide the picture and video of your product for your checking.

Q7: What's your payment term ?

A: Usually 30% deposit, the balance before shippment. And there will be more better terms for you in the future cooperation.