FAQ

Q1: What's the sample lead time?

Within the agreed time, our sales team will follow up for you to ensure that the product quality is qualified, 

you can consult the progress at any time.

Q2: What's the delivery time?

Confirm and arrange production, The premise that assures quality, Sample needs 5-10 days, mass production time needs 20-30 days (Different products have different production cyclesm,We will follow up the production trend, Please keep in touch with our sales team.)

Q3: Can we just order small quantity?

Of course,small quantity change into big quantity,so we hope we can give us a chance,reach a win-win goal in the end.

Q4: Can we customize the product?

We provide you with a professional design team, including product design and packaging design, you only need to provide

requirements. We will send the completed documents to you for confirmation before arranging production.

Q5. What kind of files do you accept for printing?

Adobe Illustrator / Photoshop / InDesign / PDF / CorelDARW / AutoCAD / Solidworks / Pro/Engineer / Unigraphics

Q6: How does your factory do regarding quality control?

Quality is priority. We pay much attention to the quality check,we have QC in every production line. Every product will be fully assembled and carefully tested before it's packed for shipment.

Q7: What Certificates do you have?

Our products have been tested by CE and RoHS Sandards which is complied with the European Directive.

Q8: Do you have any sales service?

Yes, we do 1 Year Warranty for any of our products.We keep promise we do full refund for the defective products.