FAQ

Q1. May I customize the design and size?

A: Yes, we provide OEM service, please send us your detailed requirements.

Q2. Can you make the goods all based on our requirement?

A: All the designs for our “PAPERLEAP” collection are free to use. For others with “MODEL” remark on the picture, they are for your reference what we can produce. You need to apply your own designs on those models.

Q3. What’s your MOQ?

A: 500 pcs.

Q4. Can you provide samples?

A: Available samples of our “PAPERLEAP” designs are free, you only need to pay the freight cost. If you need customized samples, necessary sampling cost will be charged. The sampling cost will be refunded if the order QTY reaches our MOQ.

Q5. What’s the time needed for sampling?

A: Within 1 week.

Q6: What’s your lead time for mass production?

A: 30-45 days depending on concrete orders.

Q7: What are your payment terms?

A: Generally we do TT 30% prepaid, 70% balance against BL. Other terms are negotiable.