FAQ

1.Can I get a free metal logo sample? 

A:Yes，we can offer free logo sample to confirm after we got the deposit.

2.Can you make customized items?

A:Yes.OEM&ODM are available.We will design according to your request and make 3D artwork for approval once order

confirmed.To make a new design we need to make a new mold,mold fee would depend on the design.

3.How about the production and delivery time? 

A:Sample time is 7~15 days and mass production time is about 25 days after the artwork is approved. It depends much

on the design you need.Shipping by express like DHL,UPS,etc. will take 3-7 working days.

4.What is the material? Will it turn green and black? 

A:Our material is made of high-quality stainless steel, and is vacuum electroplated, under normal circumstances,it can keep the color for two to three years. But we recommend avoiding contact with water as much as possible,which will accelerate the oxidation process.

5.How to ensure the safety of my money? 

A:We accept trade assurance order, it can protect your order from payment to delivery.If big order, you can pay 30% deposit and 70% balance before shipping.

6.What is the MOQ(minimum order quantity? 

A:It depends on the design you want. Our usual MOQ is 3-12pcs. You can also get sample orders. If you need custom design, you need 50pcs/100pcs.