FAQ

Q:Can I get a sample order?

A: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable.

Q. What about the lead time?

A: A sample order requires 3-5 days; mass production time takes 2-3 weeks, depending on the order quantity & styles.

Q.How do you ensure the quality?

A:We have our own professional quality inspection team, if the defective rate is above 2%, we will take the responsibility for any quality problems caused by our side.

Q. Do you offer after-sales warranty service?

A:Yes, we offer half to 1 years after-sales warranty service

Q. The jewelry design and logo can be customerized?

A: Yes, Welcome to customize your own design, our products will also be a good choice

Q. What is the payment term?

A: Our payment term are Trade Assurance, T/T, Western union, Money gram and L/C at sight.